FAQs

How can I watch The 412 on my TV?

Simply download the WQED+ app on your favorite device and watch wherever you love to watch — on the big screen or on the go. WQED+ is available on:

📺 Streaming Devices – Amazon Fire TV | Roku | Apple TV | Google TV

🖥️ Smart TVs – LG | Samsung

📱 Mobile & Tablet – iOS and Google Play (Android) app stores

💻 Computers – any modern web browser at plus.wqed.org.

If you don’t have a smart TV, the Google TV or Amazon Fire TV streaming devices also let you watch web streams on your TV. You might also consider using Apple AirPlay or Google Chromecast to ‘project’ the livestream from your computer to your television.

What programs will the channel feature?

We’ll include fan favorites like Rick Sebak’s “Pittsburgh History Series” and Chris Fennimore’s “America’s Home Cooking” shows, plus documentaries like “The Great Ride,” celebrating two of America’s most treasured trails: the Great Allegheny Passage and the C&O Canal Towpath.

Will The 412 include news?

Not in the traditional sense. There are already other sources available for local headlines, breaking news, weather, and sports. We’ll share stories about neighbors and organizations doing good in our communities. Our goal with The 412 is to help people explore southwestern Pennsylvania and celebrate why we love living here.

Will The 412 include PBS programs?

No. PBS programming is limited to: (a) our over-the-air television station, (b) the cable and satellite providers licensed to retransmit our signal, and — within our TV viewing area — (c) the live streams at wqed.org, pbs.org, and within the PBS app. Some PBS programs are also available on-demand at pbs.org and to members via WQED Passport.

Why a new channel?

You’re already familiar with our PBS and PBS KIDS shows. You’ve hopefully sampled our Create, World, and Showcase channels. We’re proud to offer so much quality programming—but it doesn’t leave much room for local stories. The 412 is a blank canvas meant to reflect the diversity of our communities.

Is this different from Passport?

Yes. Passport is a benefit included in the WQED+ app for qualifying members that unlocks thousands of PBS and local programs on demand. It also works across multiple other platforms, including WQED.org, PBS.org, and the free PBS app. Think of “Passport” as a key. Members who donate at least $5/month or $60/year receive that key to unlock content wherever they want to watch. (You can sign up here.) The 412 is a streaming channel, which means one show plays for everyone at the same time. It’s also free!

Will I be able to rewind or watch shows on-demand?

Not initially, although some content will be available to play in parallel on WQED’s website and YouTube channel. The 412 is intended to be a lean-back experience: something familiar and family-friendly that you can leave on while cooking, crafting, or playing with the kids.

How will I know what’s coming up?

We will offer a schedule on our website and an Electronic Program Guide (EPG) on various distribution platforms. We’ll also be adding graphics between shows, to help you know what’s ahead.

The channel is still evolving.

In the months ahead, we’re planning daily features from our cooking shows, Pittsburgh History Series, and more. We plan to post information on our website about all of the channel’s content, including links to learn more about the people and organizations we’re featuring. Stay tuned! We welcome your program suggestions and requests. Drop us a line: neighbors@wqed.org.